{"id":32087,"date":"2025-05-01T22:46:30","date_gmt":"2025-05-01T13:46:30","guid":{"rendered":"https:\/\/uxdaystokyo.com\/articles\/?post_type=glossary&#038;p=32087"},"modified":"2025-05-01T22:46:30","modified_gmt":"2025-05-01T13:46:30","slug":"critical-user-journey","status":"publish","type":"glossary","link":"https:\/\/uxdaystokyo.com\/articles\/glossary\/critical-user-journey\/","title":{"rendered":"\u30af\u30ea\u30c6\u30a3\u30ab\u30eb\u30e6\u30fc\u30b6\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc"},"content":{"rendered":"<p>\u30af\u30ea\u30c6\u30a3\u30ab\u30eb\u3068\u306f\u300c\u6279\u5224\u7684\u306a\u300d\u300c\u5371\u6a5f\u7684\u306a\u300d\u300c\u91cd\u5927\u306a\u300d\u3068\u3044\u3046\u610f\u5473\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08UX\uff09\u8a2d\u8a08\u3068\u30d7\u30ed\u30c0\u30af\u30c8\u958b\u767a\u306b\u304a\u3044\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u30d7\u30ed\u30c0\u30af\u30c8\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u4e3b\u8981\u306a\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u884c\u3046\u6700\u3082\u91cd\u8981\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u7279\u5b9a\u3057\u3001\u6700\u9069\u5316\u3059\u308b\u305f\u3081\u306b\u4f7f\u7528\u3055\u308c\u308b\u6982\u5ff5\u3002\u30af\u30ea\u30c6\u30a3\u30ab\u30eb\u30e6\u30fc\u30b6\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\uff08CUJ\uff09\u3068\u7565\u3055\u308c\u308b\u3002<\/p>\n<p>\u30e6\u30fc\u30b6\u30fc\u304c\u3001\u30b3\u30a2\u30bf\u30b9\u30af\u3092\u5b8c\u4e86\u3059\u308b\u305f\u3081\u306b\u5b9f\u884c\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u4e00\u9023\u306e\u30b9\u30c6\u30c3\u30d7\u3067\u3042\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u3068\u30d3\u30b8\u30cd\u30b9\u306e\u4e21\u65b9\u306b\u4fa1\u5024\u3092\u3082\u305f\u3089\u3059\u3002<br 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\/>\n\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u306a\u3069\u3067\u30e6\u30fc\u30b6\u30fc\u306e\u8a9e\u308a\u65b9\u306a\u3069\u3092\u901a\u3058\u3066\u3001\u305d\u308c\u304c\u8d77\u304d\u305f\u6587\u8108\u3084\u610f\u5473\u3092\u6398\u308a\u4e0b\u3052\u3001\u5b9a\u91cf\u3088\u308a\u3082\u5b9a\u6027\u7684\u306a\u5206\u6790\u3092\u91cd\u8996\u3059\u308b\u3002<\/p>\n<p>\u4f8b\u3048\u3070\u3001\u30b5\u30fc\u30d3\u30b9\u6539\u5584\u306e\u30d2\u30f3\u30c8\u3092\u898b\u3064\u3051\u305f\u3044\u6642\u306b\u3001\u300c\u306a\u3093\u3068\u306a\u304f\u6e80\u8db3\u3057\u3066\u306a\u3044\u300d\u306e\u539f\u56e0\u3092\u6398\u308a\u4e0b\u3052\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u5b9f\u306f\u3069\u3053\u3067\u3064\u307e\u305a\u3044\u3066\u3044\u305f\u306e\u304b\u3092\u660e\u3089\u304b\u306b\u3059\u308b\u3002<br 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\/>\n\u767a\u898b\uff1a<\/h4>\n<ul>\n<li>\u533b\u5e2b\u306e\u8aac\u660e\u3067\u306f\u306a\u304f\u3001<strong>\u53d7\u4ed8\u30b9\u30bf\u30c3\u30d5\u306e\u5bfe\u5fdc\u304c\u5f37\u304f\u5370\u8c61\u306b\u6b8b\u3063\u3066\u3044\u305f<\/strong><\/li>\n<li>\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u77ac\u9593\u3082\u3001\u30d5\u30a9\u30ed\u30fc\u306e\u4e00\u8a00\u3067\u5370\u8c61\u304c\u597d\u8ee2\u3057\u3066\u3044\u305f<\/li>\n<\/ul>\n<h4>\u6210\u679c\uff1a<\/h4>\n<ul>\n<li>\u63a5\u9047\u7814\u4fee\u3092\u30b9\u30bf\u30c3\u30d5\u5411\u3051\u306b\u5f37\u5316<\/li>\n<li>\u6328\u62f6\u306e\u5fb9\u5e95\u3084\u30e1\u30c3\u30bb\u30fc\u30b8\u30ab\u30fc\u30c9\u306e\u5c0e\u5165\uff08\u300c\u304a\u5927\u4e8b\u306b\u300d\u306e\u4e00\u8a00\u300c\u4f55\u304b\u4e0d\u5b89\u304c\u3042\u308c\u3070\u3044\u3064\u3067\u3082\u304a\u96fb\u8a71\u304f\u3060\u3055\u3044\u300d\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u30ab\u30fc\u30c9\u306a\u3069\uff09<\/li>\n<\/ul>\n<p>\u2192 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or \u30db\u30ef\u30a4\u30c8\u30dc\u30fc\u30c9<\/li>\n<li>\u611f\u60c5\u66f2\u7dda\u3092\u63cf\u304f\u305f\u3081\u306e\u30c4\u30fc\u30eb\uff08\u30b7\u30fc\u30eb\u3084\u30da\u30f3\uff09<\/li>\n<\/ul>\n<h3>\u9032\u3081\u65b9\u30b9\u30c6\u30c3\u30d7\uff08\u4f8b\uff1a90\u5206\uff09<\/h3>\n<ol>\n<li><strong>\u30a6\u30a9\u30fc\u30e0\u30a2\u30c3\u30d7\uff0810\u5206\uff09<\/strong><br \/>\n\u4f53\u9a13\u30c6\u30fc\u30de\u3092\u5171\u6709\uff08\u4f8b\uff1a\u300c\u3053\u306e\u75c5\u9662\u3092\u4f7f\u3063\u305f\u3068\u304d\u306b\u5370\u8c61\u306b\u6b8b\u3063\u305f\u3053\u3068\u300d\uff09<\/li>\n<li><strong>\u30b9\u30c8\u30fc\u30ea\u30fc\u30c6\u30ea\u30f3\u30b0\uff0820\u5206\uff09<\/strong><br 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