{"id":38661,"date":"2026-06-09T11:01:14","date_gmt":"2026-06-09T02:01:14","guid":{"rendered":"https:\/\/uxdaystokyo.com\/articles\/?p=38661"},"modified":"2026-06-09T15:18:23","modified_gmt":"2026-06-09T06:18:23","slug":"a-worse-experience-than-a-delay","status":"publish","type":"post","link":"https:\/\/uxdaystokyo.com\/articles\/a-worse-experience-than-a-delay\/","title":{"rendered":"ANA\u56fd\u5185\u7dda\u306e\u88dc\u511f\u7533\u8acb\u304b\u3089\u898b\u3048\u305fUX\u306e\u8ab2\u984c"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">\u9045\u5ef6\u305d\u306e\u3082\u306e\u3088\u308a\u3082\u3064\u3089\u304b\u3063\u305f\u306e\u306f\u3001\u305d\u306e\u5f8c\u306e\u4f53\u9a13\u3060\u3063\u305f \u2015 <\/h2>\n\n\n\n<p 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decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-mailadress-1-1024x670.png\" alt=\"\" class=\"wp-image-38671\" srcset=\"https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-mailadress-1-1024x670.png 1024w, https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-mailadress-1-300x196.png 300w, https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-mailadress-1-768x503.png 768w, https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-mailadress-1.png 1054w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u30a8\u30e9\u30fc\u306e\u539f\u56e0\u304c\u5206\u304b\u3089\u306a\u3044<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u3055\u3089\u306b\u5384\u4ecb\u3060\u3063\u305f\u306e\u304c\u5165\u529b\u30a8\u30e9\u30fc\u3060\u3063\u305f\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image 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size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"815\" src=\"https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-error-1024x815.png\" alt=\"\" class=\"wp-image-38667\" srcset=\"https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-error-1024x815.png 1024w, https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-error-300x239.png 300w, https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-error-768x612.png 768w, https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-error.png 1100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u5165\u529b\u30eb\u30fc\u30eb\u304c\u5229\u7528\u8005\u306b\u59d4\u306d\u3089\u308c\u3066\u3044\u308b<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u822a\u7a7a\u4f1a\u793e\u9078\u629e\u3067ANA\u3092\u9078\u629e\u3057\u305f\u6642\u70b9\u3067\u3001\u4fbf\u540d\u306f\u300cNH\u300d\u3067\u59cb\u307e\u308b\u3002<br>\u3088\u304f\u898b\u308b\u3068\u9078\u629e\u3057\u305f\u3082\u306e\u306b(NH)\u3068\u306a\u3063\u3066\u3044\u308b\u304c\u3001\u4fbf\u540d\u306e\u63a5\u982d\u8f9e\u306b\u306a\u3063\u3066\u3044\u308b\u8a8d\u8b58\u306f\u5c11\u306a\u3044\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"775\" src=\"https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-hn0082-1024x775.png\" alt=\"\" class=\"wp-image-38665\" srcset=\"https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-hn0082-1024x775.png 1024w, https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-hn0082-300x227.png 300w, https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-hn0082-768x581.png 768w, https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-hn0082-1536x1163.png 1536w, https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-hn0082-2048x1550.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u30e1\u30fc\u30eb\u3067\u306e\u60c5\u5831\u304b\u3089\u3082\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u300cNH0082\u300d\u30671\u3064\u306e\u60c5\u5831\u3067\u3042\u308b\u8a8d\u8b58\u304c\u3042\u308b\u3002\u3057\u304b\u3057\u30d5\u30a9\u30fc\u30e0\u5074\u304c\u6c42\u3081\u3066\u3044\u305f\u306e\u306f\u6570\u5b57\u90e8\u5206\u306e\u307f\u3060\u3063\u305f\u3002<br>\u3053\u308c\u306f\u3001\u30b7\u30b9\u30c6\u30e0\u304c\u77e5\u3063\u3066\u3044\u308b\u60c5\u5831\u3092\u5229\u7528\u8005\u306b\u5224\u65ad\u3055\u305b\u3066\u3044\u308b\u8a2d\u8a08\u306e\u554f\u984c\u3067\u3042\u308b\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5165\u529b\u88dc\u52a9\u3084\u30d7\u30ec\u30fc\u30b9\u30db\u30eb\u30c0\u30fc\u3001\u5165\u529b\u4f8b\u306e\u8868\u793a\u304c\u3042\u308c\u3070\u9632\u3052\u308b\u3068\u5224\u65ad\u3057\u305f\u30c7\u30b6\u30a4\u30f3\u3060\u3068\u601d\u308f\u308c\u308b\u304c\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u610f\u5916\u306b\u7d30\u304b\u304f\u898b\u306a\u3044\u3082\u306e\u3067\u3042\u308b\u3002\u3082\u3063\u3068\u660e\u793a\u7684\u306b\u300cNH\u300d\u306b\u5909\u5316\u3059\u308b\u4ed5\u7d44\u307f\u306b\u3059\u308c\u3070\u3001<strong>\u76f4\u611f\u7684\u306a\u30c7\u30b6\u30a4\u30f3\u306e\u5b9f\u88c5\u304c<\/strong>\u53ef\u80fd\u306b\u306a\u308b\u3060\u308d\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u6700\u5927\u306e\u58c1\u306f\u74b0\u5883\u4f9d\u5b58\u3060\u3063\u305f<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"867\" src=\"https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-broswer-1024x867.png\" alt=\"\" class=\"wp-image-38666\" srcset=\"https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-broswer-1024x867.png 1024w, https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-broswer-300x254.png 300w, https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-broswer-768x650.png 768w, https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-broswer-1536x1301.png 1536w, https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-broswer-2048x1734.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u6700\u7d42\u7684\u306b\u6700\u3082\u6642\u9593\u3092\u596a\u308f\u308c\u305f\u306e\u306f\u9818\u53ce\u66f8\u306e\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u3060\u3063\u305f\u3002\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u3067\u306f\u30d5\u30a1\u30a4\u30eb\u9078\u629e\u304c\u6b63\u5e38\u306b\u52d5\u4f5c\u305b\u305a\u3001<strong>\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u3067\u304d\u306a\u3044<\/strong>\u3002<span style=\"background-image: linear-gradient(transparent 60%, rgba(207, 46, 46, 0.5) 60%)\" class=\"sme-highlighter\">\u3053\u3053\u307e\u3067\u5165\u529b\u3057\u305f\u884c\u70ba\u306f\u7121\u610f\u5473\u306b\u306a\u308b<\/span>\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30d1\u30bd\u30b3\u30f3\u306b\u5207\u308a\u66ff\u3048\u305f\u304c\u3001\u4eca\u5ea6\u306fChrome\u3067\u6b63\u5e38\u306b\u5229\u7528\u3067\u304d\u306a\u304b\u3063\u305f\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Safari\u306b\u5909\u66f4\u3059\u308b\u3068\u5225\u306e\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u3001\u81ea\u5206\u306ePC\u3067\u306f\u30da\u30fc\u30b8\u305d\u306e\u3082\u306e\u304c\u8868\u793a\u3067\u304d\u306a\u304f\u306a\u3063\u305f\u3002<br>\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30a8\u30e9\u30fc\u3068\u8868\u793a\u3055\u308c\u308b\u304c\u3001\u4ed6\u306e\u30b5\u30a4\u30c8\u306f\u554f\u984c\u306a\u304f\u95b2\u89a7\u3067\u304d\u308b\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u7d50\u5c40\u3001\u5225\u306e\u4eba\u306ePC\u3092\u501f\u308a\u3066Safari\u3067\u7533\u8acb\u3092\u5b8c\u4e86\u3059\u308b\u3053\u3068\u306b\u306a\u3063\u305f\u3002\u3053\u3053\u307e\u3067\u3067\u540c\u3058\u624b\u7d9a\u304d\u3092<strong>4\u56de\u8fd1\u304f\u3084\u308a\u76f4\u3057\u3066\u3044\u308b<\/strong>\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u9045\u5ef6\u306b\u3088\u308b\u8ca0\u62c5\u3092\u3001\u88dc\u511f\u7533\u8acb\u304c\u3055\u3089\u306b\u5897\u5e45\u3057\u3066\u3057\u307e\u3046<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1012\" src=\"https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-machi-1024x1012.png\" alt=\"\" class=\"wp-image-38669\" srcset=\"https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-machi-1024x1012.png 1024w, https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-machi-300x296.png 300w, https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-machi-768x759.png 768w, https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-machi-1536x1518.png 1536w, https:\/\/uxdaystokyo.com\/articles\/wp-content\/uploads\/2026\/06\/ana-machi.png 1684w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u4eca\u56de\u3001\u7a7a\u6e2f\u3067\u5f85\u3063\u305f\u6642\u9593\u306f\u7d045\u6642\u9593\u534a\u3002<br>\u5e30\u5b85\u3057\u305f\u5f8c\u3082\u88dc\u511f\u7533\u8acb\u306e\u305f\u3081\u306b\u7d041\u6642\u9593\u3092\u8cbb\u3084\u3057\u305f\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3082\u3057\u88dc\u511f\u7533\u8acb\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u5b8c\u4e86\u3057\u3066\u3044\u308c\u3070\u3001\u300c\u5927\u5909\u3060\u3063\u305f\u3051\u308c\u3069\u3001\u304d\u3061\u3093\u3068\u5bfe\u5fdc\u3057\u3066\u3082\u3089\u3048\u305f\u300d\u3068\u3044\u3046\u5370\u8c61\u306b\u306a\u3063\u3066\u3044\u305f\u304b\u3082\u3057\u308c\u306a\u3044\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3057\u304b\u3057\u5b9f\u969b\u306b\u306f\u3001\u88dc\u511f\u3092\u53d7\u3051\u308b\u305f\u3081\u306b\u8ffd\u52a0\u306e\u8ca0\u62c5\u304c\u767a\u751f\u3057\u3066\u3057\u307e\u3063\u305f\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">UX\u306e\u89b3\u70b9\u304b\u3089\u898b\u3048\u305f3\u3064\u306e\u8ab2\u984c<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u4eca\u56de\u306e\u4f53\u9a13\u3092\u632f\u308a\u8fd4\u308b\u3068\u3001\u8ab2\u984c\u306f\u5927\u304d\u304f3\u3064\u306b\u6574\u7406\u3067\u304d\u308b\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u540c\u3058\u60c5\u5831\u3092\u4f55\u5ea6\u3082\u5165\u529b\u3055\u305b\u308b\u8a2d\u8a08<\/li>\n\n\n\n<li>\u30a8\u30e9\u30fc\u306e\u539f\u56e0\u3068\u89e3\u6c7a\u65b9\u6cd5\u304c\u5206\u304b\u3089\u306a\u3044\u8a2d\u8a08<\/li>\n\n\n\n<li>\u5229\u7528\u74b0\u5883\u306b\u3088\u3063\u3066\u5b8c\u4e86\u3067\u304d\u306a\u3044\u8a2d\u8a08<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u9045\u5ef6\u306f\u5fc5\u305a\u3057\u3082\u9632\u3052\u306a\u3044\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3057\u304b\u3057\u3001\u9045\u5ef6\u5f8c\u306e\u4f53\u9a13\u306f\u8a2d\u8a08\u3067\u304d\u308b\u3002<br>\u5229\u7528\u8005\u304c\u6700\u3082\u75b2\u5f0a\u3057\u3066\u3044\u308b\u30bf\u30a4\u30df\u30f3\u30b0\u3060\u304b\u3089\u3053\u305d\u3001\u88dc\u511f\u7533\u8acb\u306e\u4f53\u9a13\u306f\u3067\u304d\u308b\u9650\u308a\u30b7\u30f3\u30d7\u30eb\u3067\u3042\u308b\u3079\u304d\u3060\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30b5\u30fc\u30d3\u30b9\u306e\u8a55\u4fa1\u306f\u3001\u9806\u8abf\u306a\u3068\u304d\u3067\u306f\u306a\u304f\u3001\u30c8\u30e9\u30d6\u30eb\u304c\u767a\u751f\u3057\u305f\u3068\u304d\u306b\u6c7a\u307e\u308b\u3002\u4eca\u56de\u306e\u7d4c\u9a13\u306f\u3001\u305d\u306e\u3053\u3068\u3092\u6539\u3081\u3066\u8003\u3048\u3055\u305b\u3089\u308c\u308b\u51fa\u6765\u4e8b\u3060\u3063\u305f\u3002<\/p>\n\n\n\n<h2 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